Shipping Times & Costs

We ship our products worldwide with the fastest & most reliable service to suit you. Please click here to see the list of countries we ship to.

We offer complimentary shipping on international orders.

Orders are processed as quickly as possible, pending item availability and payment approval. You will receive an email notifying you of your tracking Information when your order has been shipped.

Most orders placed MONDAY through FRIDAY (excluding holidays) will be processed and shipped withing 1-2 business days. Weekend orders will beging processing on MONDAY.

Keep away from any delivery delay by providing your full address along with your contact details.

Please review the approximate delivery timeframes below.

 

The UAE: same or next business day delivery.

The GCC: 2-3 business days.

The EU: 4-10 days.

The UK: 4-6 days.

The USA: 6-12 days. 

The UZ, AZ, KZ*: 4-7 days.

*Azerbaijan, Kazakhstan, Uzbekistan.

China: 4-8 days.

The other countries: 5-10 days.

 

TAXES

Please be noted that Goods dispatch from Dubai (the United Arab Emirates), CSS eLogix L.L.C. 17B , Street no:29, Industrial Area-2, Ras Al khor, Dubai, UAE.

It means that for some countries it is obligatorily to pay taxes and duties.

We ship to your destination on a DDU (Delivery Duty Unpaid) basis. This means that the prices displayed on site are exclusive of all taxes and duties. When your order arrives at Customs, you are responsible for paying all import duties, customs and local sales taxes. As we are unable to advise the exact amount, we recommend contacting your local customs office or tax authority before placing an order. 

Attention: In case when your order has been delivered and you deny to pay the taxes according to the legislation of your country, we are obliged to withhold the return charges from the amount paid to the RUDY I EYE.

Kindly note that all RUDY I EYE orders ship from our warehouse in the UAE. If you are placing an order from outside the UAE, your package will be subject to customs clearance, which may extend the delivery time.

Unfortunately, we have no control over these processes and cannot specify exact timeframes for customs clearance.

 

To expedite this process, please monitor your email inbox after placing your order. Customs authorities may contact you via email to request specific documents for clearance. The sooner you provide the required documents, the quicker your parcel can pass through customs.