Delivery & Exchange

Products purchased at full price are eligible for Return & Exchange for a full refund within 14 days from the date that the Product was delivered to you.

Your products must be returned in the original packaging, including any boxes, hangers, garment bags, and other signature packaging materials, including RUDY I EYE hanging tags. Other designer packaging such as leather tags should all be included where provided.

You may fill in the specific online return form in your personal account. We will confirm that the Return Form has been properly received by sending an email message to the address notified by you.

We do not offer exchanges. If you would like a different size or model, please use our return service for the incorrect items and place a new order for the right ones.